Howto: Citrix Auto Support – Help is on the way


A few usefull steps on using Citrix Auto Support, a very good idea from Citrix.

1) Get yourself a MyCitrix Account at 

2) Download Citrix Scout

Citrix Scout currently supports XenApp 6.x and XenDesktop 5.x .

3) Upload the logfiles to Citrix Auto Support Website

The website will analyse your current environment and give recommendations.



Ronny Holtmaat.