HOTFIX: Faulting svchost.exe_TermService, Faulting module: WINSTA.dll_unloaded


This week doing some investigation on a Citrix XenApp 6.0 environment, besides lots of printer problems…  it looks like a Terminal Service is crashing en kicking everybody of XenApp…

Searching the event logs i found this error:

Faulting application name: svchost.exe_TermService, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: WINSTA.dll_unloaded, version:, time stamp: 0x4ce7ca3c
Exception code: 0xc0000005
Fault offset: 0x000007fefdc216e0
Faulting process id: 0xdf8
Faulting application start time: 0x01cd49747e567205
Faulting application path: C:\Windows\System32\svchost.exe
Faulting module path: WINSTA.dll
Report Id: 6896345a-b5d6-11e1-9799-0025b3b22a77

And after that this hotfix from Microsoft:

Time for some testing,